Accessibility
We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.
The staff at Estancia La Jolla Hotel and Spa and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 858-550-1000, if you have any special requests relating to your disability.
The following areas are accessible in compliance with the ADA:
- Entrance to lobby is on ground floor, there are no stairs at the entrance
- Ramp entrance to Mustangs and Burro
- Ramp to pool bar is accessible via ground floor ramp
- Entrance to pool is on ground floor
- Accessible swimming pool with pool lift
- Banquet/meeting spaces are on ground floor
- Accessible concierge desk
- Accessible elevators
- Accessible exercise facility
- Accessible meeting space
- Accessible public entrance
- Accessible registration desk
- Accessible restaurants for Greenfinch and Mustang Burros
- Accessible restrooms
- Accessible guest rooms
- Accessible Parking area
- Assistive phone devices for guest rooms upon request
- Closed captioning on televisions or closed captioning decoders
- Lowered buttons in elevators
- Accessible route from the hotel’s public entrance to all areas where food and beverages are sold
- Accessible route from the hotel’s public entrance to the accessible guestrooms
- Accessible route from the hotel’s public entrance to the elevators area
- Accessible route from the hotel’s public entrance to the meeting room/ballroom area
- Accessible route from the hotel’s public entrance to the registration area
- Accessible route from the hotel’s public entrance to the swimming pool
- Service support animals welcome
- TTY capabilities
- Accessible valet parking
- Visual alarms for hearing impaired in hallways & public areas
- Hotel employees will read menus and other printed/visual information to guests who are blind/low vision
Information about our accessible guest rooms
Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
- Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
- Grab bars in bathroom
- Toilets with grab bars
- Accessible routes to all parts of the room
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Bathroom doors at least 32 inches wide
- Bedroom doors at least 32 inches wide (812mm)
Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.
Call Estancia La Jolla Hotel and Spa at 858-550-1000 should you have further questions about accessibility or email us at [email protected]
ADDRESS
Estancia La Jolla Hotel & Spa
9700 N. Torrey Pines Road,
La Jolla, CA 92037
Map & Directions
HOTEL DIRECT
ROOM RESERVATIONS
AWARDS & PRESS
Condé Nast Traveler
Readers’ Choice Awards, #6 Top Hotel in Southern California – 2022
U.S. News & World Report
#3 in Best La Jolla Hotels – 2022
